Privacy Policy

Last updated: 19th February 2026

At Jia Wei, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.


1. Information We Collect

We may collect personal information when you:

  • Make a reservation
  • Submit an inquiry through our contact forms
  • Subscribe to newsletters or promotions
  • Interact with our website

The information collected may include:

  • Name
  • Email address
  • Phone number
  • Reservation details or preferences

We do not knowingly collect sensitive personal data unless it is voluntarily provided by you.


2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and reservation requests
  • Provide customer service
  • Send updates, promotions, or announcements (if you opt in)
  • Improve our website and services

We will not sell or rent your personal information to third parties.


3. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Remember preferences

You may disable cookies through your browser settings if you prefer.


4. Third-Party Services

We may use third-party services such as:

  • Reservation systems
  • Payment processors
  • Analytics tools

These services may collect information according to their own privacy policies.


5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.


6. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct or update your information
  • Request deletion of your data where applicable

To make a request, please contact us using the details below.


7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.


8. Contact Us

If you have any questions about this Privacy Policy, please contact us.